Cable Forum - View Single Post

OLD BOY · 12-02-2019, 08:50

I have now re-booted the router, TVs and both V6s. Annoyingly, the problem of pixelation on some channels is still occurring on my lounge STB.

I have carried out a diagnostic test and the signal on both boxes is described as 'very good'.However a port configuration test has failed. The information I am getting on the V6s is as follows:

'The ports listed below need to be opened on your router.

TCP port 80
TCP port 8080
TCP port 80
TCP port 7287
TCP port 7288
TCP port 8081'

I have no idea what that means, but if it is a router issue, at least I know it's not my V6, as I would lose all my recordings if it needed replacing.

Any thoughts on how I go about fixing this or does this require a call to Customer Services?

12-02-2019, 08:50	#4
OLD BOY Rise above the players Join Date: Mar 2008 Location: Wokingham Services: 2 V6 with 360, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+, HBO Max Posts: 15,521	Re: Some channels pixelating I have now re-booted the router, TVs and both V6s. Annoyingly, the problem of pixelation on some channels is still occurring on my lounge STB. I have carried out a diagnostic test and the signal on both boxes is described as 'very good'.However a port configuration test has failed. The information I am getting on the V6s is as follows: 'The ports listed below need to be opened on your router. TCP port 80 TCP port 8080 TCP port 80 TCP port 7287 TCP port 7288 TCP port 8081' I have no idea what that means, but if it is a router issue, at least I know it's not my V6, as I would lose all my recordings if it needed replacing. Any thoughts on how I go about fixing this or does this require a call to Customer Services?