Quote:
Originally Posted by BenMcr
No. That's a separate issue.
The backup units are there to replicate the current phone availability to contact the emergency services where there is a power loss. They don't (and can't) guarantee there won't be a fault of some description for services provided via the Hub.
However due to the way the phone service works via the Hub, the line can work even where there is separate fault with access to the internet. That's obviously dependent on what the fault is.
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Thanks for explaining. So if I or VM lose their power supply the battery backup should sort it out, but if the BB goes down it might work anyway depending upon what the fault is. Have I got that right?
Do you know when VM are likely to roll this out to existing customers?