Quote:
Originally Posted by BenMcr
Currently there is a battery back up unit that sits in between the Hub and the landline handset for those customers that need it. The need for this is identified during any conversation for a customer in an area where their phone will be provided via the Hub - including during the online ordering process.
If the power goes down to the Hub for any reason this will allow calls to the emergency services via the mobile phone network from the landline handset.
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Many thanks Ben, this is the reassurance that I was looking for. Will this back up system also kick in if the broadband goes down too?