Quote:
Originally Posted by Hugh
On the Telecare (pendant) service, if contact is lost with the landline, an alert is raised at the monitoring centre, who then contact the emergency contact - I would imagine it’s the same process with VOIP.
(My 90 year old mother-in-law has the pendant/Telecare system).
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I wonder what would happen if all service users were on VOIP and it went down. Would they realise it was a technical problem and ignore it or would they take no chances and contact hundreds of people? I would hope the latter!
---------- Post added at 11:59 ---------- Previous post was at 11:55 ----------
Quote:
Originally Posted by Matthew
I would suspect a battery backup of kinds had to be installed. I saw a BT Fibre install that came with a battery when a landline was run over the fibre too.
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That covers the issue of the customers power goimg off, but what about if it was VM who had lost their power supply? Also, this wouldnt help if it was the broadband that had gone down.
I fear that someone could eventually lose their life over this and all because businesses like it because it's cheaper to run.