Cable Forum - View Single Post - VOIP arrangements for vulnerable customers.

**Hugh** · 03-02-2019, 20:41

On the Telecare (pendant) service, if contact is lost with the landline, an alert is raised at the monitoring centre, who then contact the emergency contact - I would imagine it’s the same process with VOIP.

(My 90 year old mother-in-law has the pendant/Telecare system).

03-02-2019, 20:41	#2
Hugh laeva recumbens anguis Cable Forum Team Join Date: Jun 2006 Age: 68 Services: Premiere Collection Posts: 43,621	Re: VOIP arrangements for vulnerable customers. On the Telecare (pendant) service, if contact is lost with the landline, an alert is raised at the monitoring centre, who then contact the emergency contact - I would imagine it’s the same process with VOIP. (My 90 year old mother-in-law has the pendant/Telecare system). __________________ Thank you for calling the Abyss. If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare. If my post is in bold and this colour, it's a Moderator Request.