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				Re: Wanting to complain who do I speak to?
			 
			 
			
		
		
		
			
			I have not always got what I wanted (though occasionally I have been given more than I expected) and occasionally they have messed things up, but in 18 years of phoning ntl and VM I have always been treated politely.
		 
		
		
		
		
		
		
		
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