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Old 20-11-2018, 14:04   #15
Stephen
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Re: Virgin Media fined £7 million

Quote:
Originally Posted by RichardCoulter View Post
Well, it's VM's fault if they aren't able to supply services at the new address by cable or ADSL.

Many people move simply because they have no choice e.g. their house is being repossessed, their Housing Benefit has been cut, their assured shorthold tenancy has come to an end or their landlord has given them notice to quit.

When looking at new properties, I think that whether VM can service them will be well below more important matters like the crime rate, what the schools are like etc.
None of those are VM's fault so early termination charges are perfectly valid.

Also you would be surprised what people find important these days, broadband speed is one of those.

There is a ADSL/FTTC provider I know very well and if you move and they can't give you the same speed or better if you move, will not charge any early termination fees.

In this VM case though it was also mobile ETFs and not just the home services as EE were also fine a large sum.
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