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Old 19-11-2018, 22:15   #11
Hugh
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Re: Virgin Media fined £7 million

Actually, the court’s decision had nothing to do with VM charging people for leaving a premise before their contract was up, it was to do with VM charging the customers more than had been agreed initially.

From the OP link
Quote:
Ofcom found that Virgin Media had levied early-exit charges that were higher than customers had agreed to when signing up to their residential contracts. The regulator said this went on for almost a year.
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