A which? survey has found Virgin Media are the worst for broadband problems
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45 percent of those surveyed insisted price rises were their biggest problem with the service.
21 percent said router issues were notable.
16 percent of customers declared they had been left without an internet connection at all for hours or even days at a time
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A Virgin Media spokesman said: “We were surprised by Which?’s research in light of the fact that Virgin Media had the highest customer satisfaction levels according to Ofcom’s latest broadband survey, the gold standard in our industry.
“In addition, in Which?’s most recent broadband customer satisfaction survey, published just last month using the same set of data, we had the highest overall score of the major UK providers.
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https://www.itv.com/news/2018-10-29/...-which-survey/