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BenMcr · 12-10-2018, 10:13

Honestly, that's the first white Hub 3 I've seen mentioned as being sent out for ages.

With the Hub 3 then only the base light remains on, but they should all light up at some point during startup.

If none of the lights are working then I'm not sure it should have been sent out to you. Even where kit is reused it should go through a full check to ensure that it's working 'as new'.

12-10-2018, 10:13	#20
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: SH3 conundrum Honestly, that's the first white Hub 3 I've seen mentioned as being sent out for ages. With the Hub 3 then only the base light remains on, but they should all light up at some point during startup. If none of the lights are working then I'm not sure it should have been sent out to you. Even where kit is reused it should go through a full check to ensure that it's working 'as new'.