[japitts]

Had our notification by email a week or so back, including a caveat buried in small print about honouring existing promotional offers.

And within a few days, a thread kicked off on a local Facebook group from someone fed up with the annual rises and asking how BT broadband fared in their parts. Oh, and how they know they can call up each year but it's an inconvenience they shouldn't have and how a move to BT/Sky/TalkTalk/whoever was the solution.