Thread: 200M Gamer Being held hostage!
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Old 21-08-2018, 11:48   #5
duncan.stevenson
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Join Date: Oct 2010
Location: Kinnaird, Falkirk
Age: 38
Services: VIVID200 Gamer, Mix TV with V6 TiVo
Posts: 49
duncan.stevenson is an unknown quantity at this point
Re: Being held hostage!

Quote:
Originally Posted by pip08456 View Post
That's life, the gamer package no longer exists. Vivid 350 will get to you eventually, the whole of the network cannot be upgraded at the same time.
Our whole area was only activated last year, so if they didn't bother to install 350Mb at that time, I can't see that it'll be a priority to install it soon.

I wish the sales staff hadn't sold me on the TV+Phone package on the basis that I could just remove them after 12 months.

Turns out that was a lie. I'm discussing options with VM business who can still offer 200/20. That might be a better option for us, even if it costs the same as the current package.

I find it incredible that you don't see VM's behaviour here as unsavoury. I hope that the manager who calls me back will be able to find the person who can push the button and sort it out.
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