Quote:
Originally Posted by Mythica
I was on the VIP package with 200Mb and the hub 3. First I went on the online chat and asked to go up to 350Mb as that is what comes with the VIP and he said ok and I can offer you discount. At that point the laptop restarted so I phoned retensions and explained what happened and at that point he stated he could better the discount.
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Which goes to prove the first discount wasn't really a discount just the standard price. There is a price psychology to some of these 'discounts', i.e. offer an inflated price plus then a 'discount' to make you happy. It's not just VM do this, it's in everywhere online and on the high street.