Quote:
Originally Posted by BenMcr
If you take one service only, then you pay one price. You then get deals when you take two services, and a further deals if you take all three cable services.
So Broadband isn't more by itself. It's less as part of bundle as Virgin Media want to encourage you to take multiple services, same as any other company would like their customers to buy more from them.
|
And it's purely for retentions purposes - the more services a customer has - the less likely they are to leave to go somewhere else.
Virgin know full well if a customer has broadband with them and Tv with Sky, every time that customer rings up for whatever reason that is a potential sale.
All the providers do it.
What I do think is a rip off is the fact companies charge an "activation fee" when taking out standalone services -this is usually ridiculously high.
My friend, for example, is leaving VM for Sky but wants their Broadband only - they want £35 a month and £90 upfront for activation! She already has the services from the last time she was with them.
I helped her shop around she ended up getting the broadband for £25 a month, £20 activation and £50 prepaid credit card.