Thread: General Virgin Media & UKTV+ITV Channels
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Old 15-08-2018, 12:52   #987
OLD BOY
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Re: Virgin Media & UKTV+ITV Channels
Quote:
Originally Posted by RichardCoulter View Post
Take a look for yourself on online forums a social networking sites, they're full of comments about how VM can't be trusted to keep the channels on air that people sign up and put themselves into a contract for.
I know, Richard, but as we keep trying to tell you, these customers are only a small fraction of the VM customer base.

---------- Post added at 12:50 ---------- Previous post was at 12:48 ----------

Quote:
Originally Posted by denphone View Post
Online forums are not representative of the vast majority of people opinions and anybody who thinks they are is deluding themselves..

---------- Post added at 10:36 ---------- Previous post was at 10:35 ----------



Discounts and credits are handed out on a regular basis so that's not significant Mr K.
Not only that, but VM didn't have to pay anything to UKTV in those three weeks. They would have taken the money for the discounts from that.

---------- Post added at 12:52 ---------- Previous post was at 12:50 ----------

Quote:
Originally Posted by MatthewEastaugh View Post
Well, it's not that different to the other comments you've made throughout this thread (heck, even within that post just there), so it being a 'joke' isn't exactly obvious...

Regarding one of your follow-on points, as an example of them changing their position, you note they said they 'wouldn't negotiate in public'. This clip, from their corporate Twitter account on the first day that the channels were missing, is them quite literally 'negotiating in public':

https://twitter.com/VirginMediaCorp/...22793030807553

There was also repeated offers to 'restore the free channels immediately', and more public negotiation in the following days:

https://twitter.com/virginmedia/stat...26943116644352
'@UKTV has decided to cut off Virgin Media customers from its free channels like Dave.
We want to keep these on air. So, @UKTV – will you #saveDave?'

https://twitter.com/VirginMediaCorp/...36689031458818
'To be clear: we are ready to restore UKTV’s free channels for our customers immediately with @UKTV’s permission.'

https://twitter.com/VirginMediaCorp/...27306185838592
'@UKTV Glad you agree these channels are freely available and funded by advertising. Why not make them available to our customers through Virgin TV?'

The 'won't negotiate in public' line only surfaced after UKTV tweeted that Virgin had backed out of a deal on the 3rd August:

https://twitter.com/UKTV/status/1025418796016836613

Anyway.

OB and others weren't bothered the channels were gone, and aren't especially worried they're back.
Myself and others were annoyed they were gone, and are quite happy they're back.

Given no one seems actively angry that they're back, I think we can probably put this whole topic to bed now, as everyone's united either in happiness or not-bothered-ness.


So you'd think. 'Nuff said.
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