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RichardCoulter · 15-08-2018, 00:19

I'm not so sure that there aren't still a lot of people leaving, there's still a lot of complaints being made about long wait times to get through to disconnections/retentions and people immediately being disconnected as soon as they get through!

One was from a former VM employee who said that this was a disciplinary offence when she worked there.

It's a good start as a damage limitation excercise to get the channels come back, but I think that the way it was handled and the fact that It has now been brought to the attention of the public that VM is the least secure of all the main platforms for channel continuity will be of detriment to VM for a very long time.

15-08-2018, 00:19	#973
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,719	Re: Virgin Media & UKTV+ITV Channels I'm not so sure that there aren't still a lot of people leaving, there's still a lot of complaints being made about long wait times to get through to disconnections/retentions and people immediately being disconnected as soon as they get through! One was from a former VM employee who said that this was a disciplinary offence when she worked there. It's a good start as a damage limitation excercise to get the channels come back, but I think that the way it was handled and the fact that It has now been brought to the attention of the public that VM is the least secure of all the main platforms for channel continuity will be of detriment to VM for a very long time.