Quote:
Originally Posted by 1andrew1
Plenty of old people just stay on the standard deals and don't shop around as it's outside their skills and comfort zone.
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Well, since 3.5 million British Gas customers are on Standard Variable Tariff, and 2.4 million are on fixed rate tariffs, that may not an optimum interpretation of actuality, as the UK demographics are not 57% pensioners and 43% non-pensioners (yet...).
I worked for a Utility supplier for a year, and the main reason given for not taking a fixed rate deal (and the suppliers ring out. a lot, to customers on SVTs trying to get them to change to fixed rate, as they are under pressure from Government on this) is that customers did not want to set up a Direct Debit - this was given as the main reason for over 65% of customers contacted.