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Old 04-08-2018, 22:32   #11
Mr K
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Re: Does downgrading put you into a new contract?

Quote:
Originally Posted by Mythica View Post
But that wasn't what I wrote in reply to you.

You stated that they will be forced to write to the customer near the end of the contract so they don't overpay. What will they be overpaying? If the loyalty or new customer discount has ran out, they'd be paying the going rate of the services that VM offer.
Argue with Ofcom, not Richard. They are the ones saying providers should contact customers when a contract runs out. Sound consumer protection. As we know paying the 'going rate' is vastly overpaying.
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