Quote:
Originally Posted by RichardCoulter
A verbal agreement is just as legally binding as a written agreement, however, proving it is another matter.
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Let's face it most of us are making verbal agreements when we negotiate a new contract over the phone with VM. Seems their word isn't as good as ours when it comes to contract negotiations !
---------- Post added at 10:09 ---------- Previous post was at 09:19 ----------
Interesting article in the Guardian on the dispute.
https://www.google.co.uk/amp/s/amp.t...nels-uktv-cost
Customers being told they have to start a new contract if they lower their package? Is that normal? Didn't used to be. Desperate tactics from VM.
Looks like providers might be forced to write to customers in future when they are coming to the end of a contract.