Quote:
Originally Posted by OLD BOY
The missing Sky channels a while back did not cause the earthquake you are predicting and it won't happen this time either, no matter how much some are willing this to happen.
Life will go on, and Virgin will survive to fight another day. And Virgin will have shown that it is not a pushover for content providers to take advantage of.
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For the record i'm not willing this to happen, but I think it has cost VM dearly now and will continue to do so into the future.
---------- Post added at 01:26 ---------- Previous post was at 01:21 ----------
Quote:
Originally Posted by vincerooney
I would imagine no one is winning in this battle. VM have lost a lot of customers. did anyone get a discount? I sent an angry email in but just got an apology not a discount. Maybe i need to use certain words if anyone can help....
As for UKTV they've been acting quite aggressive and dismissive but the advertisement loss will soon bite into them won't it? Its not like they have BSKYB deep pockets to deal with like when the sky channels went off air. This will start to hurt them just as much if not already
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I got £3 a month off begrudgingly given to me. I was gobsmacked at the defensive and antagonistic nature of the conversation, which included lies to try and get me to stay. This was as much an issue to me as the loss of the channels.
Be warned though, that those receiving discounts are now being put into a new contract. They tried it with me, but after a letter from my solicitor they soon renaged.
---------- Post added at 01:29 ---------- Previous post was at 01:26 ----------
Quote:
Originally Posted by japitts
Probably true - and I'll certainly be very uncomfortable recommending Virgin for a wee while, even if I'm not about to disconnect myself.
But... let's also look at this from an advertiser point of view. You've got long-term contracts with UKTV based on x million viewers: Your supplier has shown willingness to drop 4 million of those at a hat, and not much willingness to get those back. They've instead preferred a social media campaign which will certainly get a few thousand (I suspect), maybe even 10s of thousands of people to switch but 4million? I very much doubt it.
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YouGov did a poll and found that 43% of customers will or will consider leaving because of this, so whilst most customers will stay, I think it will have a huge impact.
---------- Post added at 01:34 ---------- Previous post was at 01:29 ----------
Quote:
Originally Posted by denphone
But who says that Virgin Media verbally agreed a deal and then backed out? as any Tom , Dick and Harry can say that but it should not mean we believe it what they say.
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A verbal agreement is just as legally binding as a written agreement, however, proving it is another matter.