Quote:
Originally Posted by RichardCoulter
Indeed it would and these customers are unlikely to ever come back now that they have been made aware of the insecurity of the platform. Statistically they will also tell far more people about their negative experience with Virgin Media than people who had a good experience.
Even if VM achieve some of what they wanted, it will have cost them dearly.
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This whole mess might have highlighted to some that Yesterday/Drama are on Freeview (along with a lot of other channels) and they don't have to pay for the ones they actually watch. VM certainly won't get those customers back !