Quote:
Originally Posted by alwaysabear
There are always to sides to a story, you seem to blame just one party.
We are only talking about a minority of customers, people will complain just to get money off their bill.
We will have to wait for churn figures some way down the line to see how many people actually cancelled.
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Well, the BARB figures for the week that the channels were removed from VM are due out on Monday, so we will be able to tell how this has affected UKTV.
We'll need to inspect the next quarterly results from VM to see how it's affected them. Does anyone know when it's due?
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Quote:
Originally Posted by denphone
+1
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Indeed its utterly pathetic.
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Nor us either.
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I can see why this could be seen as an act of antagonism from UKTV too, but if someone had a product that Asda stopped selling, i'm sure that the manufacturer would point out that if was still available at Tesco in order to try and reduce their lost sales.