Quote:
Originally Posted by alwaysabear
There are always to sides to a story, you seem to blame just one party.
We are only talking about a minority of customers, people will complain just to get money off their bill.
We will have to wait for churn figures some way down the line to see how many people actually cancelled.
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Too right I blame one side.There has been no change in costs from.UKTV; VM tried a bullying 'we've decided not to pay anymore' tactic and created this situation. Are these savings being passed to customers, or will we be rewarded with a price rise as soon as the dust has settled?