Quote:
Originally Posted by Mr K
Twitter posts usually tell you who is in the 'box seat'. UKTV have the channels, VM want them but aren't prepared to pay, even though there has been no increase in costs. UKTV seem happy to continue on without VM. VM have miscalculated and their customers lose out. Only one party responsible for this situation.
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There are always to sides to a story, you seem to blame just one party.
We are only talking about a minority of customers, people will complain just to get money off their bill.
We will have to wait for churn figures some way down the line to see how many people actually cancelled.