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**Paul** · 01-08-2018, 16:57

Ofgem has chosen Octopus Energy Limited to take on supplying the customers of Iresa, which went out of business last week.

https://www.ofgem.gov.uk/publication...sa-s-customers

Iresa were so bad at customer service that they were blocked from taking on new customers in March (2018).

I had the misfortune to sign up with them in Feb 2017, and after six months it became obvious how poor they were. I bailed out after nine months (Nov 2017).

I had to register a complaint with the energy ombudsman to get a refund of what they owed me at that point.

I did get it eventually, at the end of March this year. Just in time by the look of it.

01-08-2018, 16:57	#1
Paul Dr Pepper Addict Cable Forum Team Join Date: Oct 2003 Location: Nottingham Age: 61 Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (900 Mbps) Posts: 27,868	Energy Company Iresa Ceases Trading Ofgem has chosen Octopus Energy Limited to take on supplying the customers of Iresa, which went out of business last week. https://www.ofgem.gov.uk/publication...sa-s-customers Iresa were so bad at customer service that they were blocked from taking on new customers in March (2018). I had the misfortune to sign up with them in Feb 2017, and after six months it became obvious how poor they were. I bailed out after nine months (Nov 2017). I had to register a complaint with the energy ombudsman to get a refund of what they owed me at that point. I did get it eventually, at the end of March this year. Just in time by the look of it. __________________ Baby, I was born this way.