Quote:
Originally Posted by RichardCoulter
Re: The return of the UKTV channels.
CS staff are likely to be the last to know about any developments and have been known to openly lie to customers (including myself) to keep their custom, put them back into a contract, extend their existing contract etc.
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Very true, and a timely moment to remind people. However... if and only if CS staff start to say the same thing to lots of different callers, that's when it may be coming from a carefully-phrased briefing.
Quote:
Originally Posted by RichardCoulter
I would take this with a pinch of salt for the moment; especially as VM have recently removed all the UKTV feeds that were running in the background.
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Where have you got this from? I'm not suggesting you're right or wrong, but just genuinely curious.