Thread: General Virgin Media & UKTV+ITV Channels
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Old 28-07-2018, 10:51   #487
OLD BOY
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Re: Virgin Media & UKTV+ITV Channels
Quote:
Originally Posted by RichardCoulter View Post
There are many examples of people being given discounts and credits, both on this forum and elsewhere. However, it is true that most people are either being offered nothing and/or being forced to stay. Hardly something that will do anything for customer goodwill.

As previously explained, I haven't cancelled because they are holding me to my contract and gone into why the very different approach by the previous owners helped to appease customers.

If you doubt the number of people cancelling, give the cancellation number a call and see if you can get through. There have been complaints to Ofcom because people are not able to cancel because of this.

It will be interesting to see the ARPU figures when they come out.
Of course the lines will be busy, because they are geared up to take a lower number of queries. Nobody would doubt that a minority of viewers would phone up to complain, go for a discount or cancel. That is to be expected.

You are painting a picture of disaster. It is far from that, and things will settle down again soon. There are plenty of other channels available to watch, many with better content too, in my opinion.

---------- Post added at 10:50 ---------- Previous post was at 10:47 ----------

Quote:
Originally Posted by Mr K View Post
But the uproar over this greater than the Sky basics removal. A lot of people obviously value these channels more. Yes you can get some of the channels on Freeview, but then most will want to record and watch at their leisure so will need a separate recording device. All this is going pee customers off even if they can get Freeview. To repeat the comedy what we're losing - Dads Army, Steptoe, Only Fools, Fawlty Towers etc, yes repeats (tbh most cable channels are) but they are classic.
https://www.google.co.uk/url?sa=t&so...ELcuWN_F6Q76Ee
Really? Maybe you should take a look at the posts on here at the time! Sky One I recall was showing 'Lost' at the time, which everyone was talking about. What must-see programmes like that on UKTV are people annoyed about?

---------- Post added at 10:51 ---------- Previous post was at 10:50 ----------

Quote:
Originally Posted by Stephen View Post
Is it bigger though?

Or is social media now being bigger, making it appear bigger.
Couldn't agree more. Social media tends to blow everything out of proportion.
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