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Old 27-07-2018, 15:23   #28
SonicMaster
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Join Date: Nov 2016
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Re: Anyone on Mix have an 'Upgrade to watch' / 'Subscribe' problem

The frustration is that Virgin Media's own staff insist that these issues are a problem with my box, when it's clearly not, so they want to waste both my time and an engineers time doing a home visit.

Although you won't confirm that you work for VM I will assume that you do from your responses, so thank you for trying to understand the problem, and if you know of any way of me contacting someone that can look into it, without coming to my home, that would be much appreciated.
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