Quote:
Originally Posted by oxfordmark
Are you in contract?
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No, although the offshore reception agent I first spoke to tried to suggest I was, until the facts were (politely) put to her.
And to further annoy, the Retentions agent tried to give me a different (higher) price for keeping landline and broadband than I was quoted two days ago. She only backed down when I told her I’d be requesting a recording of the original call to take to Ofcom.