Quote:
Originally Posted by spiderplant
It's not a fault. The On Demand packages are not the same as the broadcast ones. For examples, you need to be on the L pack (or whatever it's called these days) to get Tiddlers TV On Demand.
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A member of the customer services team has confirmed to me, in writing, that all of the channels listed above are included in the Mix package, both live and On Demand.
Tiddlers TV, the example you've given and is On Demand only, is very clearly advertised as being included in the Mix package, see here:
http://www.virginmedia.com/shop/bundles/mix-bundle.html