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General Maximus · 08-07-2018, 20:21

yes it is possible but it wont work straight away when you plug it. You can connect it at your old house and you will need to ring the activation number which is an automated service and it will be up and running in 10 mins. If you disconnect it and move it to another proper you'll probably have to ring tech support and get them to do something because it will look like the same hub/mac address is being used in different areas. You can try but I don't think it will work without a phone call and a lot of stress trying to explain it to India.

08-07-2018, 20:21	#2
General Maximus Ran Away Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Can I move my Virgin hub? yes it is possible but it wont work straight away when you plug it. You can connect it at your old house and you will need to ring the activation number which is an automated service and it will be up and running in 10 mins. If you disconnect it and move it to another proper you'll probably have to ring tech support and get them to do something because it will look like the same hub/mac address is being used in different areas. You can try but I don't think it will work without a phone call and a lot of stress trying to explain it to India.