Thread: General Breakdowns - how often is often?
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Old 26-06-2018, 17:54   #15
RobboEdin
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Re: Breakdowns - how often is often?
I had a very rare broadband outage yesterday which started around 11:30.
A call to Virgin Media advised that there was an ongoing issue which was expected to be resolved by 6:15.
Asked if I wanted updates, I gave my mobile number.
I was texted at 4:30 to say that the issue had been resolved, which indeed it had.
For me, this was a good response on a residential service.
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