Quote:
Originally Posted by richard s
All 18 Month contracts should be banned across all devices and platforms a 12 month rule should be the norm.
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Why? That seems like one of those rather "plucked out of _____" (insert your own word here), kind of comment.
So let's say "thin air" are the words. Why does thin air = 12 months, only?
Why is that the standard bearer?
---------- Post added at 01:50 ---------- Previous post was at 01:49 ----------
Quote:
Originally Posted by jb66
That should have been free
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Are you sure that it wasn't?
---------- Post added at 01:51 ---------- Previous post was at 01:50 ----------
Quote:
Originally Posted by jcm193
Perhaps ofcom should also look at virgin`s policy of putting you on a fresh 12 month contract when you also change your tv/broadband packages etc sky don't do this
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If you get an introductory offer, Sky absolutely do. Minimum 12 to 18 (to take advantage of the offer, for the period of the contract you signed up for).
---------- Post added at 02:00 ---------- Previous post was at 01:51 ----------
Quote:
Originally Posted by Arthurgray50@blu
Even if you sign a contract, l would suggest that people read there contracts. As in the contract, as we get it in all the literature we get through the door. Such as VM supply top quality channels and BT Sport. And you don't get it. That is a breach of contract.
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Even if it is just a promise on the phone, calls are recorded so I would say that is a way to hold an advisor / sales Rep to the deal.
Though my advice would be to notify them of your intent, ask for the playback / copy of the call
first, and see what they offer you. Usually they can work something out for you - but as the lender they have an easy option to mark a default (even if in dispute) on your credit file if you don't pay for the following months, so be careful. Not to mention, at the moment Telecoms don't mark the equipment down as credit but soon they may start saying that not only are you in breach of contract but there are goods of theirs that you now possess illegally.
Quote:
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So just read the contract properly. Even an installation connection. This is just a way of making money. As the live cables are still there, whether its Sky, VM or any other supplier.
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This is not necessarily the case. The house we just moved into had a BT line so we can use Sky just fine but the wires are so antiquated and out of date that an engineer had to come round (Open reach) and install a new master socket and redo the line from the exchange. As we had moved in first and reported the fault it was at no cost to us. The installation / move / fix (whatever you want to call it), did cost someone though. (In time, labor / parts etc).
---------- Post added at 02:07 ---------- Previous post was at 02:00 ----------
Quote:
Originally Posted by Kushan
The point is if you're going to have to pay the full amount, why bother to cancel the contract at all? In both cases, the supplier can supply service to another person in your place, the accommodation can be rented out. I am not saying contracts should be worthless, I am simply saying there has to be a limit on penalty exit fees. If that means higher sign-up fees then so be it.
Not everyone knows their circumstances 18 months from now.
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Okay I am not coming at it from a know-it-all perspective of being sure of everything for the next 18 months but why should I have to pay more to sign up because of the potential risk of other customers who have a greater liability not to stay the course? I mean if I stick it out for 18 months, am I not just paying more for the install for no reason then?
If you sign up to a contract and break it then you are responsible for the early termination fees, not everyone. Collective responsibility is not for situations like this and there is no good reason for new potential customers to have to pay more for no reason - though they will likely factor that in when they make their decision anyway.