Cable Forum - View Single Post - Virgin Media's £240 early exit fee may be unlawful,

Arthurgray50@blu · 06-06-2018, 23:08

I would like to jump in this conversation.

When my wife and l joined cable TV many years ago. I accepted what the sales advisor told me and my wife.
The Cable Corperation came down out street. We fell for the sucker punch. We were told that we would get 500 channels plus radio channels. Got it installed. And found out that we would NOT get that amount of channels and the sales advisor should not have said that. Cable Corps was gone within 24 hours. They told me that we were in breach of contract - l stated that l would go to court. They stopped from there.

We then went onto Telewest. We were told nearer enough the same about channels etc. They then started to take off channels that we watched. We got told that they can do that. I cancelled the contract. As they failed to supply me those channels that we watched.

Niow with VM. We have the same problem. Despite the sales staff, and there silly town centre sales staff. I have spoken with them several times about what is coming up. They have told me that we will get new channels this year. Where ? I read on this forum that new channels will ONLY appear when deals are up.

We now only have the basic channels, because of the cheap phone system on VM. Because we were told they were cheaper.

The contract l get told about - l keep the company to it. If they don't live up to that contract, l will cancel it. And we are legal entitled to do it.

I have don't this several time before, and l will do it again.

If a VM sales rep tells me that l will get (for example - 700 channels, top BB and FREE phone. FREE BT sport) and l don't get it - that is a breach of contract as it has been verbally given.

Even if you sign a contract, l would suggest that people read there contracts. As in the contract, as we get it in all the literature we get through the door. Such as VM supply top quality channels and BT Sport. And you don't get it. That is a breach of contract.

So just read the contract properly. Even an installation connection. This is just a way of making money. As the live cables are still there, whether its Sky, VM or any other supplier.

06-06-2018, 23:08	#29
Arthurgray50@blu cf.mega poster Join Date: Sep 2005 Posts: 6,798	Re: Virgin Media's £240 early exit fee may be unlawful, I would like to jump in this conversation. When my wife and l joined cable TV many years ago. I accepted what the sales advisor told me and my wife. The Cable Corperation came down out street. We fell for the sucker punch. We were told that we would get 500 channels plus radio channels. Got it installed. And found out that we would NOT get that amount of channels and the sales advisor should not have said that. Cable Corps was gone within 24 hours. They told me that we were in breach of contract - l stated that l would go to court. They stopped from there. We then went onto Telewest. We were told nearer enough the same about channels etc. They then started to take off channels that we watched. We got told that they can do that. I cancelled the contract. As they failed to supply me those channels that we watched. Niow with VM. We have the same problem. Despite the sales staff, and there silly town centre sales staff. I have spoken with them several times about what is coming up. They have told me that we will get new channels this year. Where ? I read on this forum that new channels will ONLY appear when deals are up. We now only have the basic channels, because of the cheap phone system on VM. Because we were told they were cheaper. The contract l get told about - l keep the company to it. If they don't live up to that contract, l will cancel it. And we are legal entitled to do it. I have don't this several time before, and l will do it again. If a VM sales rep tells me that l will get (for example - 700 channels, top BB and FREE phone. FREE BT sport) and l don't get it - that is a breach of contract as it has been verbally given. Even if you sign a contract, l would suggest that people read there contracts. As in the contract, as we get it in all the literature we get through the door. Such as VM supply top quality channels and BT Sport. And you don't get it. That is a breach of contract. So just read the contract properly. Even an installation connection. This is just a way of making money. As the live cables are still there, whether its Sky, VM or any other supplier.