Quote:
Originally Posted by oliver1948uk
Had the VIP package not been offered to new customers for 79 pounds, it would not have entered my mind to ask for a similar deal. But it has been. As already stated, I feel loyalty should be recognised and rewarded. My experience is that it is not.
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It's a deal to draw new customers into the business. I'm sorry but you can't just expect to get stuff cheaper than the going rate because of this. You've been offered a saving of £216 over what you should be paying. It has been recognised and rewarded, but you're still not happy. The exact same thing will happen at Sky after your new customer discount so unless you're willing to swap and change every year, I'm not sure what you'd be achieving. £89 for something that costs £125 is one hell of a saving.