Quote:
Originally Posted by tweetiepooh
Try and get a live Linux DVD/CD - some are really very small downloads and can be burnt to CD or USB. Boot from that and see if Ethernet is still broken. If so then it hints towards something hardware. If it works in Linux but not Windows it hints to something in Windows.
Linux sounds scary but many now look similar to Windows and live DVD/CD will boot into the OS and likely offer a nice easy way to launch Firefox. At this stage we are simply ruling out hardware. If it doesn't work in Linux we can possibly assist in using Linux tools to debug the issue but most expertise here will be Windows.
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Good idea for the Linux test, this will tell Ken for sure if it is Windows or hardware.