Thread: VM to shut 4 call centres
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Old 03-05-2018, 19:28   #14
OLD BOY
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Re: VM to shut 4 call centres
Quote:
Originally Posted by denphone View Post
They are there because its cheaper for Virgin..
I know. Cheap as chips.

The problem is, the customers don't like them, and this will inevitably lead to a proportion of them jumping ship.

Given that VM is allowed to use the Virgin name only if they maintain good levels of customer service, I am surprised that they continue to use overseas call centres.
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