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03-05-2018, 20:25

Higher bills and lower service sounds like typical virgin media to me we have had problems with our internet dropping out the superhub error page is very long the first engineer they sent said the signal was weak so he screwed an adaptor onto the main cable. Didn't work so another engineer came out and said the signal was now too strong and unscrewed the adaptor again problem not solved and customer service when i got through to them said that as two engineers had been sent and each reported the issue resolved we would have to give it six months.

03-05-2018, 20:25	#12
RizzyKing Guest Posts: n/a	Re: VM to shut 4 call centres Higher bills and lower service sounds like typical virgin media to me we have had problems with our internet dropping out the superhub error page is very long the first engineer they sent said the signal was weak so he screwed an adaptor onto the main cable. Didn't work so another engineer came out and said the signal was now too strong and unscrewed the adaptor again problem not solved and customer service when i got through to them said that as two engineers had been sent and each reported the issue resolved we would have to give it six months.