Quote:
Originally Posted by RichardCoulter
Whether it does or not is irrelevant, they are expected to give good customer service to all customers at all times. Not my words, but the words of a senior manager.
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I agree 100% key word here is "expected" it's expected...not promised
Lets swing this another way Richard. We all know that you have a disability, as you mention it in pretty much every other post (barring mentioning you seem to have an agenda of getting people into bother).
Now I don't know if you have care workers or home help from family etc. But lets assume you do for now. So your help comes round to your home and you are being abusive to them and calling them idiots. Do you really think they would go
above and beyond? Or do the
least needed to get out of the place? (or in this case get you off the phone)