Quote:
Originally Posted by pip08456
If the service is so inferior then there must be a reference to a similar service otherwise how can you judge?
If there is a similar service which is better why are you still using the inferior one???
The choice is yours.
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A reasonable question to ask.
The comparison is to other service providers.
The sole reason that I stay is because I was offered a very good deal to do so, including discounts, extras like virtually free Sky Cinema, 24/7 free telephone calls etc. In return I agreed to be bound by a further contract.
Nevertheless, I still expect good customer service and would otherwise leave because of this.