Quote:
Originally Posted by chumba
Cheers for this. Probably be over at the weekend  |
just because they are right outside your door doesn't mean you will be connected any time soon. You would think it is a case of they finish laying the cable/whatever new stuff they are putting in, connect it all up to the hub site, make a phone call to get stuff activated, let the accounts dudes know everything is working ok and to make the postcodes available for new signups etc but it isn't. There is another forum member who moved to a new build estate last year and he could see where VM were digging every day and when stuff was done. I believe he even had a flier through his door saying his area was now available for signup yet when he did, he got a big fat NO. He spent ages on the phone speaking to every tom, dick and harry trying to get to the bottom of it, he was assured they had tried emailing and phoning the site manager but nobody could get hold of him for 2 weeks. He was messed about for months and ended up signing up with another isp. I think it was 6 months after he should have been able to get connected they finally got to the bottom of it and he was able to sign up.
I am not saying everyone's experience will be like this but don't get your hopes up. Just because you see them doing stuff, packing up and leaving doesn't mean everything is done and you can ring up and get stuff installed next week.