Quote:
Originally Posted by rtho782
This is mine, on a Ubiquiti USG-3p, which is very similar hardware, with a SH3.0 in modem mode
|
that is a very interesting graph, it looks like you get a spike every 25 minutes. Have you tried another router or solely using the shub in router mode for troubleshooting purposes to see if it sill happens? What were you doing between 1900-0700 which stopped it? Have you got a server or a service running during the day which would cause the spikes?
Quote:
Originally Posted by Jon22
Seems a bit daft allowing it to get to that sort of level before doing anything. I know they’ve got to monitor areas before spending money to fix it, but when those fixes take quite some time to implement, it’s no wonder customers get annoyed. Would surely be better in the long term (at least from the customers perspective) to be pro active rather than reactive with capacity planning?
|
yup, and to be fair I think they have changed their approach slightly. Back in ~2010 the network was in a terrible state because the only time they would do any upgrade work was when those thresholds were met and like you said, it would take another 6 months or so to plan and fix. I think the same parameters are in place from a fault identification point of view but over the last couple of years VM have definitely switched to a more proactive stance in terms of bandwidth and utilisation which has resulted in over subscribed areas becoming a thing of the past. If you were a member of the forum back in 2010 all you had were users complaining about utilisation, speed and customers on 60mbits getting 1 or 2.