Quote:
Originally Posted by Mad Max
Can this be done remotely without the need for an engineer to visit? This has only happened since we got the V6 boxes, is this just a coincidence or could it be related?
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No, it can't be done remotely. But before you call, just make sure all the connectors are tight. It might simply be a connector got disturbed when the new boxes were put in.
Quote:
Originally Posted by cheekyangus
I've noticed that if you check the signal levels and are tuned to HD channels they are getting significantly higher signal levels. Only noticed it recently as I too have had pixelisation more often, though it's now reduced/stopped in last week or so despite no change in signal levels.
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Different frequencies will often have different signal levels. It's normal and the boxes are designed to cope with a wide range of levels.
The levels will also vary depending on the temperature. Maybe the pixellation was during the spell of very cold weather?