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toby · 05-03-2018, 12:18

I went to order it via their website however when I logged in to my VM account, it said that as I had more than 1 VHD box I couldn't order it online, I had to ring them.
They failed to tell me that when I spoke to them. Anyway, the box is arriving this Friday and he told me that when I connect it, ring them up to activate it which will tell them which box I am replacing. They will also send me an envelope to return the replaced box free of charge.

05-03-2018, 12:18	#359
toby cf.member Join Date: May 2005 Services: Samsung 49" 4K, Samsung 42" Plasma TV 720p, 2 x V6 boxes, 1 tivo box Posts: 35	Re: Free V6 box I went to order it via their website however when I logged in to my VM account, it said that as I had more than 1 VHD box I couldn't order it online, I had to ring them. They failed to tell me that when I spoke to them. Anyway, the box is arriving this Friday and he told me that when I connect it, ring them up to activate it which will tell them which box I am replacing. They will also send me an envelope to return the replaced box free of charge.