Originally Posted by Hugh

End of the second day without a boiler (condenser).

British Gas boiler engineer came out this morning (pleased with the speedy response), investigated, and believed it was an electrical fault. He called Despatch, and asked for an engineer, and was given a date of 21st December - he was very good, and convinced Despatch to escalate, and they got an on-call (not BG) electrician who has just left.

It’s (apparently) not an electrical problem, but an issue with the pump in the airing cupboard upstairs, which needs a heating engineer (apparently different from a boiler engineer) - he’s called it in, and I should be getting a call in the morning informing me what happens next...

Luckily we have a gas fire in the lounge, and an immersion heater we can use for hot water.

Here’s hoping for a speedy resolution to this issue.