Cable Forum - View Single Post - Tivo V6 Are VM frontline staff now discouraged from escalating customer issues?

OLD BOY · 20-10-2017, 18:08

Speaking personally, I have always found Virgin Media customer services very helpful. I've certainly never had cause to want any issue escalated.

20-10-2017, 18:08	#2
OLD BOY Rise above the players Join Date: Mar 2008 Location: Wokingham Services: 2 V6 with 360, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+, HBO Max Posts: 15,521	Re: Are VM frontline staff now discouraged from escalating customer issues? Speaking personally, I have always found Virgin Media customer services very helpful. I've certainly never had cause to want any issue escalated.