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pmd · 13-12-2004, 20:08

Things still aren't any better, in fact, they've got worse.

As expected, noone from the home moves department called me by the end of last week. I tried to call them, but got an engaged tone. I rang regular CS and they couldn't get through either, but gave me a number to call direct - 0800 052 0261.

At no point since Friday have I been able to get through to the home moves department, using either the number above or the normal CS number. All I get is an engaged tone, or a message saying they're closed.

I'm at a loss as to what to do next. I registered my move nearly 3 weeks ago. I have no phone, broadband or cable TV. My Tivo has run out of TV guide information due to not being able to make a daily call :-( My GPRS bill is going to be huge too (having to use that for a net connection).

Is there anyone from ntl here who would be kind enough to find out what on earth is going on with the Cambridge area home moves department. Please. Or better still, arrange the move themselves as Cambridge appear to be incompetent.

I'm on the verge of cancelling my services and taking out a new contract. If I'd done this when I first thought of it last week I'd probably be hooked up by now...

13-12-2004, 20:08	#14
pmd Inactive Join Date: Jun 2004 Location: Cambridge, UK Posts: 18	Re: homemove woe Things still aren't any better, in fact, they've got worse. As expected, noone from the home moves department called me by the end of last week. I tried to call them, but got an engaged tone. I rang regular CS and they couldn't get through either, but gave me a number to call direct - 0800 052 0261. At no point since Friday have I been able to get through to the home moves department, using either the number above or the normal CS number. All I get is an engaged tone, or a message saying they're closed. I'm at a loss as to what to do next. I registered my move nearly 3 weeks ago. I have no phone, broadband or cable TV. My Tivo has run out of TV guide information due to not being able to make a daily call :-( My GPRS bill is going to be huge too (having to use that for a net connection). Is there anyone from ntl here who would be kind enough to find out what on earth is going on with the Cambridge area home moves department. Please. Or better still, arrange the move themselves as Cambridge appear to be incompetent. I'm on the verge of cancelling my services and taking out a new contract. If I'd done this when I first thought of it last week I'd probably be hooked up by now...