01-08-2017, 09:48
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#5
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+, HBO Max
Posts: 15,521
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Re: Virgin TV advert
Quote:
Originally Posted by Jacquesb
In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!.
I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge.
I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.
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Shocking maybe, but this appears to be standard practice these days. Keep updating your package and link into a contract or we will make you pay seems to be the way of the world as it is now.
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