Cable Forum - View Single Post

Jacquesb · 31-07-2017, 21:08

In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!.

I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge.

I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.

31-07-2017, 21:08	#3
Jacquesb cf.user Join Date: Dec 2003 Location: Scotland & France Services: VM phone , 2xV6@TV360 (Maxit TV + Sports), Volt M600 BB. Stream - yes, mostly !! Posts: 108	Re: Virgin TV advert In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!. I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge. I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.