Quote:
Originally Posted by MarkC1984
Yes, why bother to have a store? You can't upgrade or downgrade your TV, etc bundles in store, you can't do any changes to your mobile account in store, you can't seem to do anything in the stores. Waste of time money and shop space if you can't actually DO anything in there.
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Remember that the stores also have mobile as well. And you can get 'take away' kit for Broadband.
But as with anything it's about being realistic. No point having a big shop if the footfall is low.